The Data We Hold and Why We Hold It
When you open an account on cu888, we collect the details you provide during registration — your name, contact information, and any identity documents submitted for account verification. Payment activity is also recorded: when you fund your account via Touch 'n Go eWallet, Boost, or GrabPay,
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we log the transaction reference, amount, and timestamp for reconciliation and dispute resolution. We also capture device identifiers and session data to detect unusual login activity and protect your account from unauthorised access. Behavioural data — such as which sections of the platform you browse or
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how often you access the sportsbook — helps us improve the experience, but it is never packaged and sold. Cookies operate on a functional and analytics basis; you can manage cookie preferences through your browser settings at any time. Data shared with payment processors like Touch
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'n Go eWallet and GrabPay is limited to what those processors require to complete your transaction. We do not retain raw payment credentials on our servers. Retention periods depend on the nature of the data: account records are held for as long as your account remains
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active and for a period afterward as required by applicable law in the jurisdictions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.